Anna Csernus

Sr. Training Specialist @ Western Union Lithuania

I have been working in different fields of education for over a decade as an English as a Foreign/Second Language Educator, an English for Academic Purposes Educator and a Teaching Fellow at the University of Bath’s Department of Education and Skills Centre, and a Training Specialist at Western Union. I hold a PhD in Education, an MA in TESOL (Teaching English to Speakers of Other Languages) and a BA in English Philology (with a history minor). In my current role as a Senior Training Specialist I design instructional materials and e-learning courses, and deliver Western Union employee trainings. I am a keen learner and I really enjoy conducting research and reading others’ works on teacher beliefs, decision-making and reflective practices.

18:35

Opening 9th Nov

Unlock your potential

Anna Csernus & Adrian Muller

In these unprecedented times, companies both big and small are experiencing significant changes in how they operate. New challenges forced businesses to create innovative measures, processes, and strategies, including rethinking how employees learn and develop. Many workplaces across the globe have successfully adapted to new ways of working, using innovative techniques and technologies to support learning. Western Union is a great example of how organizations can rise to these challenges, adapt to the ‘new normal’ and shape a ‘new possible’. Join us in conversation as we share our reflections, best practices and lessons learned in our journey of transition.

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